FREE SHIPPING FRIYAY - Use code FRIYAY ◆

The Derm Team Pty. Ltd.

Payment, Shipping & Returns

How you can pay, what delivery costs, and what happens if you need to send something back.

01

Cards accepted and pricing currency

02

Rates, tracking and delivery times

03

Store credit and return conditions

01

Payment

Cards accepted  —  Mastercard, Visa

Currency  —  Australian Dollar (AUD)

The Derm Team accepts payment via credit card (Mastercard, Visa). All prices are in Australian Dollar (AUD).

02

Shipping

Standard Shipping
$11.70
Our standard delivery service.
Express Shipping
$15.20
Next day delivery, up to 3 days for rural areas.

Once an order is placed, a confirmation email and tracking number will be sent.

In case of an unforeseen circumstance beyond The Derm Team Control. Delivery may be subject to change and the above are a guideline.

03

Returns

Please note
The Derm Team, unfortunately, does not offer refunds only store credit to be used at any time.

In order to receive a store credit, the purchased product must be returned unopened and in its original state. Customers are responsible for return postage and shipping fee.

STAY IN THE SKIN LOOP!

Get skincare tips, new product drops, offers and The Derm Team updates straight to your inbox

You have been successfully Subscribed! Ops! Something went wrong, please try again.

Beauty Resources

Beauty Blog

Skincare Guide

Shade Finder

Tutorials

Loyalty Program

Promotions

Customer Care

FAQs

Shipping Policy

Returns & Exchanges

Track Order

Privacy Policy

Terms & Conditions

Copyright © 2026 The Derm Team. All Rights Reserved.